Tidio combines live chat with powerful AI to deliver real-time customer support and sales assistance that feels human, yet is powered by smart automation. Used by thousands of businesses, Tidio enhances customer experience while helping teams scale their support without hiring more staff.
Key Features:
- AI Chatbot with NLP: Tidio’s Lyro AI understands natural language and provides instant, relevant responses to customer queries, reducing wait times and improving satisfaction.
- Live Chat + AI Hybrid: Switch seamlessly between human support and AI, ensuring customers always get the right help at the right time.
- Prebuilt Templates: Quickly deploy automation for common queries like order status, shipping details, FAQs, and more, with zero coding.
- Multichannel Support: Connect with customers via website chat, Messenger, Instagram, and email—all in one dashboard.
- Real-Time Visitor Insights: Monitor visitor behavior and reach out proactively to boost engagement and conversion rates.
- Scalable for Growth: Whether you’re a startup or a large enterprise, Tidio scales with you and integrates easily with platforms like Shopify, WordPress, and Wix.
